I don't think I've ever complained so much in my life. I might need to change my blog title to the "Rants and Raves of Christine". Hmmmm, not so nice. But, I need to vent so please bear with me....
My pet peeve of the last 48 hours... last night I was stressing about whether or not I had assembled my Virginia and DC state income tax returns properly, including the correct schedules, etc. I was particularly concerned about a watermark on the print out of my federal return, which I filed electronically. Exasperated by the lack of appropriate help tools on the H&R Block website, I decided to call them directly. GET THIS: I have a lengthy discussion with a help desk representative who admitted to me she didn't recognize Washington, DC. I decided to try my luck with District of Columbia - which she had never heard of - and miraculously, there it was.
The bottom line: a call center in the Caribbean with employees who one would think, based on their geographical proximity and the nature of the job, would know the states and territories comprising the United States. But, no, this was not the case. Anyhow, H&R Block does not get my stamp of approval.
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